Previous incidents

June 2023
No incidents reported
May 2023
No incidents reported
April 2023
Apr 03, 2023
1 incident

Custodial services maintenance

Maintenance

Resolved Apr 03 at 05:00am EDT

Our custodial services will be undergoing a maintenance starting at 9:00 UTC on Monday April 3rd. Maintenance is expected to last for approximately 30 minutes. Services will remain operational however during this time you may experience intermittent disruptions such as increased error rates for brief periods that can last a few minutes.

Apr 02, 2023
1 incident

Maintenance For The Upcoming Ethereum Shanghai Fork

Maintenance

Resolved Apr 02 at 04:00am EDT

Our MPC technology provider will be performing an upgrade as part of the upcoming Shanghai fork readiness. The upgrade will occur on April 2nd, 2023, at 8AM UTC.

During that time, all activities on the Ethereum network will be halted for 5-20 minutes. Withdrawals submitted during this time will be queued, and will be sent on-chain following the completion of this maintenance period.